In many states of the country, including Delhi, many trains are running late due to severe cold and dense fog. Also, some trains are being canceled due to fog. Due to this the passengers traveling on the train are facing a lot of problems.
In view of these problems, Indian Railways provides various facilities to passengers in case of train delay or cancellation. So that passengers do not face any problems. And at the same time, their problems are also solved.
It should be remembered that the fog in the country does not seem to be decreasing. Due to this, trains coming to Delhi from different parts of the country are running late for hours. Some trains are running more than 4 hours late. Superfast and premium trains are also being affected by fog.
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These facilities are available by the Railways.
When a train is delayed due to fog, the railways inform you on your registered number that your train is delayed.
If the train is late, you can stay in the waiting room at the railway station free of cost, for this, you need to show your ticket. you will be given the waiting room according to your ticket.
Passengers traveling in trains like Rajdhani, Shatabdi, and Duronto are given free food by IRCTC if the train is delayed by more than 3 hours.
If your train runs at night, the station’s food stalls stay open late.
An additional police force is deployed at the station to protect the passengers when the train arrives at night.
You are given a full refund if you cancel a train that is delayed by more than 3 hours.
You can get more information by visiting the official website.
If the train is delayed by more than 3 hours in winter and you cancel your ticket, you get a full refund.
This applies to all types of confirmed, RAC, and waiting list tickets. Many times the train route is diverted due to fog or any other reason. In such a situation, you can know about the new train route by logging on to the official website enquiry.indianrail.gov.in.
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