According to reports, Swiggy is having trouble hiring delivery workers and keeping pace with demand for its Genie pick-up and drop-off service, so it has announced that it will discontinue the entire service temporarily.
Media reports indicate that the Genie service has been unavailable for the past few days, mainly in major metro cities like Hyderabad, Bengaluru, and Mumbai.
When checked, the app shows: Due to operational stress in your city, we are temporarily unavailable. We will be back soon.
“Swiggy Genie is temporarily unavailable in 3 out of 68 cities. The cricketing and festive season have caused an increase in demand for services for both the food marketplace and Instamart, so we have to focus on these deliveries accordingly. We wish to resume Swiggy Genie in the affected cities soon,” says a Swiggy spokesperson.
Gig workers are in demand by quick commerce players, and rising fuel costs and the inability of players to increase incentives for riders have impacted hiring.
According to people familiar with the matter, the service has been unavailable for the past seven days. The company is focusing on food delivery and its quick commerce business, Instamart.
Swiggy suspends Supr Daily operations
Swiggy acquired Supr Daily in mid-2018 when it was serving close to 6,000 orders a day in a few suburbs of Mumbai and expanded it to other cities, but according to the mail, it hasn’t been able to make a profitable run.
Supr Daily will suspend operations in Delhi-NCR, Mumbai, Pune, Hyderabad, and Chennai as part of its restructuring. To make the transition and closure less painful for our customers as well as our brand and vendor partners, we have a detailed plan in place. We will continue serving users in Bangalore and amplify our efforts here, Supr Daily’s CEO said.
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